Energy & Utilities
IT Solutions for the Utility Sector
Stable system architectures, automated billing solutions and secure platforms.
Ideal for utility companies, municipal utilities and network operators.
Digital Challenges in Energy & Utilities
Utility companies are under great pressure to innovate and increase efficiency — from sustainable energy supply to digital customer communication.
Whether network operation, consumption billing or service portals: companies in the utilities industry need resilient IT structures that fulfil regulatory requirements, secure data sovereignty and enable process automation.
How CONVOTIS solves complex requirements
CONVOTIS develops IT solutions that are specifically tailored to the requirements of energy suppliers, municipal utilities and grid operators — robust, reliable and future-proof.
Whether automated consumption billing, platforms for customer portals or IT architectures for network operation: we create integrated systems with clear role models, high reliability and reliable data processing.
Our Services
Energy & Utilities
Our services combine operational security, automated processes and modern IT architectures — via integrated platforms, audit-proof data processing and flexible systems for the digitalization of network operation, billing and customer services.
Customer Communication Management
Automate customer communication — for invoices, notifications & contract-relevant letters
Hyperautomation & Workflow Automation
Digital control of grid and supply processes — rule-based and efficient in operation
Intelligent Document Processing & EDI
Automated recording of meter readings and network data — error-free, structured and fast processing
Application Modernization
Modernize legacy systems — robust, cloud-capable and adaptable to new operating models
Enterprise Content Management
Manage technical maintenance and operating manuals centrally — searchable, ESG-ready and audit-compliant
e-Invoicing
Consistently exchange invoices via EDI — GeBüV/GoBD-compliant, structured and reliably transferable
Vendor Invoice Management
Automated checking and approval of supplier invoices — full cost transparency and minimised effort
SAP Consulting & Operation
Operating SAP systems – legally compliant, high-performance & tailored to supply processes
Custom Software Development
Develop platforms for grid operation or portals — customized to utility processes
Data Transformation & Integration
Consolidate consumption and billing data — from metering systems, CRM and IoT platforms
Machine Learning Solutions
Modelling consumption and load forecasts — grid-stabilising, cost-optimized and adaptive
Data Analytics & Reporting Dashboards
Analyse grid data and consumption — for capacity utilization, forecasting and regulatory reporting
GenAI & LLM
Provide AI chatbots for incidents — empathetic in customer dialogue and scalable in support
AI-Powered Knowledge Management
Search technical regulations and manuals with AI support — quickly available, version-safe and up-to-date
Managed Private & Sovereign Cloud
Operate critical systems securely — in certified Swiss data centers with location guarantee
Hybrid & Multi-Cloud Solutions
Combine cloud infrastructures — for real-time operation with low latency
Managed Digital Workplace
Connecting mobile teams — with secure device management and protected access
Cloud Automation & Orchestration
Automated deployment of smart meter apps and portals — CI/CD-capable, traceable and low-risk
Cloud Cost Optimization Services
Analyse and reduce cloud costs — through transparency, control and usage-based optimization
Security Consulting
For risk analyses, security architecture and regulatory requirements (e.g. KRITIS)
Security Operations
Secure critical infrastructures with 24/7 SOC — SIEM-supported, with real-time alerting and active response
Why CONVOTIS?
IT expertise for critical infrastructure & supply processes
Your IT Transformation starts here.
Let's talk about your goals.
You’ve seen what’s possible – now let’s explore how we can make it happen for you. Whether you’re at the start of your digital journey or ready to take the next leap, our experts are here to help.
FAQ
Do you have questions about digitalization in the energy supply and utilities sector?
In our FAQ you will find concise answers to key topics relating to IT security, process automation and system integration in utility companies.
Still have questions?
Requirements range from high-availability platforms for billing and grid operations to secure cloud workplaces for hybrid teams. High-demand IT solutions for energy providers must both meet regulatory frameworks such as NIS2 or the Swiss ISG and integrate seamlessly with existing ERP and portal systems.
Through structured data integration — for example, via middleware or API architectures — systems such as SAP IS-U, meter data management, and customer portals can be reliably linked. This enables automated processes with unified data sources and consistent information across all business units.
Utility companies must not only secure their systems technically but also demonstrate compliance with regulations such as KRITIS/NIS2 or the Swiss ISG. This includes network segmentation, role-based access control, SIEM monitoring, and incident response. CONVOTIS supports the design, operation, and audit readiness of such security architectures.
A utility company wants to process its meter data automatically and link it with its billing system and customer portal. On a central platform, meter readings are imported, validated, transferred to the ERP system, and made available for invoicing. At the same time, customers can access their data via the portal. Such IT solutions for energy providers improve data quality, reduce process costs, and ensure end-to-end transparency.
